- A full refund will be given for all merchandise returned within 30 days (deemed new and resalable by JB Pride Uniforms) when accompanied by a sales receipt. Customers will only be refunded using the payment method used in their original transaction. Store credit only for returns made after 30 days or without a sales receipt.
- No returns on special order/customized garments.
- We will gladly make exchanges for other sizes or products. Please enclose the appropriate shipping and handling amount of $7.00 for all exchanges.
- Any Pick-up orders unclaimed eight weeks after our first attempt to contact a customer will be returned to stock and a 20% restocking fee will be charged.
- All merchandise being returned or exchanged must be unworn, unaltered, unlaundered and in its original packaging, including any and all tags where applicable. No exceptions.
- All returned printed and embroidered items may only be exchanged for another size. (This does not include outerwear items; i.e, fleece jackets, fleece vests and nylon jackets which are FINAL SALE.)
- We regret that all spirit wear items are final sale, and are not eligible for return or exchange. This is because of the constantly changing nature of spirit wear and the customization required to decorate each item. If you are unsure of the necessary size for your spirit wear item, please visit one of our stores to make sure that your spirit wear order is the correct size.